SMS Consent & Messaging Policy
How GlamSpace asks for — and honors — your consent to receive text messages.
Effective September 17, 2026
SMS Communications
By providing your phone number and checking the consent box, you agree to receive transactional SMS messages from GlamSpace regarding bookings, account activity, and marketplace communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.
How you opt in
Every GlamSpace account is created through a web form at glamspace.io/Join. A valid US mobile number is required to create an account — booking confirmations and reminders are delivered by text, so the app cannot function without it. The form also includes an unchecked consent checkbox. An account cannot be created until the box is checked — consent is always a deliberate, affirmative action by the user, never pre-selected or implied. When SMS verification is active, the number is additionally confirmed with a one-time texted code before the account is finalized.
Exact checkbox wording at signup
"I agree to receive text messages from GlamSpace at the number above — verification codes, booking confirmations, and booking reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel."
- Social signups (Google, Apple, Facebook) go through the same phone-and-consent step before onboarding — no account is created without a valid mobile number and the checked consent box.
- Members and hosts also confirm their phone number inside onboarding before receiving booking texts.
- Users can turn texts on or off anytime under My Profile → Basic Account Information → “Text message notifications.”
What we text you about
Verification codes
One-time codes that confirm your phone number when you create your account.
Booking confirmations & reminders
Sent when a booking is confirmed, plus reminders 12 hours and 1 hour before it starts, and check-in / check-out reminders.
Booking activity
New booking requests (for hosts), approvals, declines, and time-extension requests.
Account & safety notices
Urgent account changes and safety notices.
We never send marketing or promotional text messages. Your number is used only for the messages described above, as described in our Privacy Policy.
Frequency & cost
Messages are transactional and tied to your account activity — typically a handful per booking. Frequency varies with your bookings and account actions. Message and data rates may apply according to your mobile carrier plan.
Opt out anytime
Reply STOP to any GlamSpace message to stop all future text messages immediately.
Reply HELP for help with message delivery or questions about the program.
You can also turn texts off from your profile at any time. Opting out never affects your account, bookings, or payments.
Sample message
GlamSpace: Your booking at Luxe Loft Studio is confirmed for Fri, Sep 20, 10:00 AM – 2:00 PM. Reply HELP for help, STOP to cancel.
Questions
Reach our team anytime through the in-app Support chat or our Contact page.
This policy is part of our Terms & Conditions and Privacy Policy.